Our commitment and protection of your privacy
RB Ratings is committed to the protection of your privacy.
Set out below in our Privacy Policy is the information that we are required to communicate to our clients.
The Company provides a range of racing information, products and services.
Your personal information
Personal information held by us could include your name, telephone and/or your mobile phone number, email address, post code, current and previous addresses and your user name and password. We also hold details of the services you use from time to time (including their paid up status).
If you choose not to provide certain personal information (e.g. your email address or phone number), we may not be able to provide you with the level of service that is consistent with this policy.
How we collect personal information
We may collect personal information in a number of ways, including but not limited to:
directly from you, for example, when you provide information by phone, email or when you submit your personal details through our website;
from publicly available sources of information; and
when you visit our website.
How we store and secure personal information
We do not record or store your credit card information for payment processing. Any credit card information collected from you is via the PayPal system;
We have implemented measures to protect against loss, misuse and alteration of personal information under our control;
You may obtain more information about the way we manage your personal information by contacting us. This email address is being protected from spambots. You need JavaScript enabled to view it.
If you believe that any information we have about you is incorrect please notify us and we will correct it; and
The website may contain links to other third party websites. We are not responsible for any breach of your privacy as a result of any privacy principle of any third party.
How RB Ratings might use your personal information
Your personal information may be used to:
verify your identity if deemed necessary for any purpose;
assist you to purchase or subscribe to our products and/or services;
provide the services you request from us;
administer and manage those products and/or services provided, including charging, billing and the collecting of any debts;
inform you of ways the products and/or services provided to you could be improved;
conduct appropriate checks for fraud;
research and develop products and/or services;
gain an understanding of your racing information needs in order for us to provide you with a better service; and
In addition your personal information is collected so that we can promote and market to you (using any form) products and/or services. This is done so as to keep you informed of products and/or services. It may continue even after you cease acquiring products and/or services from us. If you do not wish us to contact you to promote and market products and/or services, please email us at [email protected].
When we can disclose your personal information
On occasions, we may disclose your personal information to:
credit-reporting and/or fraud-checking agencies;
your authorised representatives or your legal advisers (usually when requested by you to do so);
our professional advisers, including our accountants and lawyers; and
government and regulatory authorities and other organisations, as required or authorised by any law or statute.
Help us ensure we hold current and accurate information
We take all reasonable precautions to ensure that the personal information we collect and use is accurate, complete and up-to-date. However, the accuracy of that information depends to a large extent on the information that you provide.
That's why we recommend that you:
immediately let us know if there are any errors in your personal information; and
keep us current with changes to your personal information such as your name, address, telephone number, email address or other information that you feel is important.
Our contact details
If you have any questions in relation to your privacy, please email us at [email protected].
Privacy Policy dated July 2013
RB RATINGS ABN 24415181249